Preguntas frecuentes
Do you deliver to my country?

We deliver by express DHL shipping service almost to any country of the world. The price for delivery appears while making an order, or ask a manager.

How much does it take from the moment of payment to the day when I get the order?

Due to constant flow of orders, we don’t always have all models in stock. As a rule, it takes 3-21 days to produce the order (but this time can be stretched in prime times). The time of shipping may take 7-14 days, depending on a country. If you have a deadline or you need the order by a definite date, get in touch with some of our managers for details or leave a comment in the order.

How to pay?

Put pixel pixel poi and accessories into the cart, input personal data and address for delivery. Go into payment step. We accept payment by card or PayPal.

About shipping time

We offer worldwide shipping by DHLexpress service. Shipping time doesn’t include handling time. The approximate shipping time is 7-14 days.

If you need the order to get delivered by a certain date, please get in touch with use to specify details.

I am trying to pay with my card, but it says the payment does not go through.

It can happen on a number of reasons. We recommend the following solutions:

1) Check out if your card is available for international payments;
2) Check out if your card limit is not exceeded;
3) Try to use another browser;
4) It seems, your bank has taken safety measures due to anti-fraud policy when you tried to buy. Call to your bank to validate the payment.
5) Try to change the method on PayPal (a line "Payment method", below the address). Even if you don't have a PayPal account, you can use this method. Click "PayPal checkout" => "Create an account" => put your card data. 

6) Get in touch with us for alternative methods of payment.

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